The current enrolment system and resources available for planning subjects in flexible degrees is difficult to use and wastes valuable student and university staff time.
Our solution: Put the enrolment system and the ability to plan together in one simple and usable environment that helps visualise the structure of the course.
I designed a working prototype for a ‘Study Planner’ application that would help with the enrolling and planning of subjects at university. Together with a student services team leader at a Victorian university, we surveyed people from all areas of academia to conclude that the experience of enrolling in subjects in a flexible course is tedious and involves a large learning curve.
We constructed a small survey relating to the current enrolment process for Australian Universities. The purpose of the survey was to gather views on the current system, how it could be improved and how people personally work out the structure of their degree. The questions were designed to be answered by several main parties: current or past students, university administration officers and academic staff. The reason we interviewed University staff was that they deal with students who are inquiring about enrolment or having trouble with choosing subjects.
Our application was designed to allow a very simple approach to enrolment, giving the user the ability to easily find out all the subjects that are possible and the planning of a major. This will also reduce the amount of time student services spend explaining the online enrolment process with students. We are still pursuing investment to fully develop and implement this application.
In 2014 I completed a subject at the University of Melbourne named Usability Engineering where we gained many UX design process skills such as Paper Prototyping and Wireframing in Axure, Persona Building and User Research, Picture Scenarios, and Usability Testing. Attached below are my reports of my first ever Usability Project. While some of the designs may be quite novice, this at least shows how I learnt and implemented the User-Centred Process. I thoroughly enjoyed this course, it sparked my passion for creating more usable products and services.
The mobile application available for public transport planning in Melbourne is frustrating and difficult to understand. Our solution was to have one simple app that would contain all the functions needed related to public transport.